Workflows / Workflow

Vendor Evaluation

Compare tools or services without overbuilding procurement.

Type: WorkflowTypical time: 1–3 hours

Template

  1. Define the problem and minimum acceptable outcome.
  2. List must-have requirements separately from nice-to-have features.
  3. Check pricing model, renewal terms, cancellation path, and support scope.
  4. Review security, data handling, account access, and export options.
  5. Compare at least one alternative and the option of doing nothing.
  6. Run a small test or proof of fit before committing.
  7. Record the decision, rationale, owner, and review date.

Expected output

A comparison note with recommendation, risks, and expected cost.

Use notes

OwnerAssign one person responsible for keeping the template current.
ReviewReview after significant changes, incidents, staffing changes, or tool changes.
RiskAdapt the template to local policies, contractual duties, privacy requirements, and operational risk.