Documentation Update

Purpose

Documentation work should prioritize findability, ownership, freshness, and the decisions needed during real work. A document that cannot be found under pressure is not operational documentation.

Recommended workflow structure

1. Trigger. Define the event that starts documentation update.
2. Input check. Confirm that the request contains enough information to act.
3. Ownership. Assign one accountable owner and any contributors.
4. Decision point. Identify whether approval, escalation, or clarification is needed.
5. Execution. Perform the work with attention to risk and dependencies.
6. Output and evidence. Record the result, unresolved items, and review date.

When to use

• When the work repeats often enough that memory is no longer reliable.
• When more than one person may request, perform, review, or inherit the work.
• When risk, approval, evidence, or handoff needs to be visible later.

Common failure modes

• Documents are current only at creation.
• No owner is responsible for updates.
• Procedures omit warnings and failure conditions.

Review guidance

Review this page after a material incident, after a role or system change, and on a normal cadence appropriate to its risk. During review, check whether the owner is still correct, whether inputs are still complete, whether the output is still useful, and whether related pages need updates.

Related DailyWF pages