DailyWF / Workflows
Exception Handling
Handle approved deviations without letting them become invisible permanent practice.
How to use this workflow
Exception Handling is useful when repeated work needs a visible path from request to completion. Keep it compact: the value is in clarifying ownership, next action, and evidence, not in creating a large approval artifact.
- Define the trigger that starts the workflow and the condition that ends it.
- Confirm the owner, participants, inputs, constraints, and expected output.
- Perform the steps in the order people will use during normal workload.
- Record evidence, exceptions, decisions, and unresolved follow-up.
- Review the workflow after repeated confusion, incidents, or ownership changes.
Expected output
A completed exception handling record with trigger, owner, decision, next action, and evidence.
Common failure mode
Recording concern without an owner, treatment choice, or review date.
Use notes
| Best trigger | Use when the work repeats, affects others, creates risk, or needs a defensible handoff. |
|---|---|
| Evidence | Keep the shortest record that proves the decision, action, owner, and result. |
| Review point | Review after incidents, repeated confusion, tool changes, ownership changes, or missed expectations. |
Related pages
- Escalation WorkflowMove blocked or risky work to the right owner at the right time.
- Recurring ReviewReview repeated work so issues do not accumulate silently.
- Task TriageSort incoming work by urgency, value, risk, and dependency.
- Access Review LogTrack access review findings, approvals, removals, and exceptions.
- Assumption LogTrack project assumptions before they become invisible sources of risk.
Use this with a tool
Find related documents, copy a checklist, or request a missing workflow.